Newshosting DNS Troubleshooting Guide

Resolve DNS server issues effortlessly with Newshosting’s secure DNS troubleshooting guide.

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Resolve DNS Server Problems Quickly

DNS (Domain Name System) is vital for the Internet, translating domain names like "example.com" into the IP addresses your computer uses to identify each other. However, when DNS server issues arise, it can disrupt your entire Internet experience. From slow browsing to being unable to access websites, knowing how to troubleshoot these problems is essential. With Newshosting’s secure DNS servers, you can swiftly address these issues and ensure a reliable connection.

Common DNS Issues and How to Fix Them

DNS server issues are often the root cause of Internet connectivity problems. Understanding these issues and knowing how to address them is crucial for maintaining a smooth online experience and avoiding data breaches. Below, we outline some of the most frequent DNS server problems and provide you with the steps to fix them using Newshosting’s secure DNS.

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DNS Troubleshooting Tips for Various Operating Systems

No matter what device or operating system you’re using, DNS troubleshooting with Newshosting's secure DNS servers is straightforward. Here’s a quick guide on how to troubleshoot and resolve DNS issues on different platforms:

Check DNS Server Settings

The initial step in troubleshooting DNS issues is to check that your DNS server settings are accurate. Incorrect settings can hinder your computer's ability to resolve domain names properly, resulting in an unstable or non-functional Internet connection.

  1. Open Network Connections:
    • Right-click the network icon in the system tray and select "Network & Internet settings."
    Closeup image of the Windows system tray. Somebody has right-clicked on the network icon and a menu with “Diagnose network problems” and “Network and Internet settings” in it has popped up.
  2. Scroll down and select Advanced network settings.
    Closeup of a menu section called “Advanced network settings”
  3. Check Properties:
    • Select Your Network:
      • Click on your active network connection (Wi-Fi or Ethernet).
    Closeup of a menu section that has “Hardware and connection properties” in it.
    • Ensure "Use the following DNS server addresses" is checked and enter Newshosting DNS servers (if provided)

  1. Open Terminal:
    • You can find it in Applications > Utilities.
  2. Check DNS settings
    • Run the command:
      Image of command line with the command “scutil --dns” typed into it.
    • View the results
      • Look for the DNS servers listed under "Resolver".

  1. Open Terminal:
    • Right-click the network icon in the system tray and select "Open Network & Internet settings."
  2. Check DNS settings
    • Run the command:
      Image of command line with the command “systemd-resolve --status” typed into it.

      or, if your system uses resolv.conf, check it by:

      Image of command line with the command “cat /etc/resolv.conf” typed into it.

      View the results

    • This will display the DNS servers your system is using.

  1. Open Settings
    • Tap on your Wi-Fi or mobile network.
      Image of Android Wi-Fi Settings screen with the Wi-Fi toggle turned on.

      Tap on the network

    • For Wi-Fi, long press on the connected network and select "Modify network".
    • Tap Advanced options.
      Closeup on Wi-Fi Preferences and Advanced Options submenus from the Wi-Fi Settings screen.

      Check IP settings

    • You may need to scroll down to see DNS settings
    • Look for "IP settings" (set to DHCP or Static), where DNS servers will be displayed.
      IP Settings screen with two fields: DNS1 (unless overridden by Private DNS) and DNS2 (unless overridden by Private DNS)

  1. Open Settings Image of iOS Settings icon
  2. Go to Wi-Fi
    • Tap on the connected Wi-Fi network.
      Image of the iOS Wi-Fi Settings with the Wi-Fi and WLAN toggles switched on.

    Scroll down to DNS

    • You will see the DNS servers listed. If set to Automatic, they may be obtained from the router.
      Closeup of the DNS submenu that reads “Configure DNS” and “Automatic” selected.

  1. Testing DNS
    • To test DNS functionality across all platforms, you can use the ping command (or a web browser) to check connectivity to a known domain, like:
      Image of command line with the command “ping google.com” typed into it.
    • If you receive responses, your DNS is functioning correctly.
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Step-by-Step Guide to Fixing Common DNS Issues

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Using Newshosting’s built-in Usenet search offers a range of advantages, making your experience more efficient and enjoyable:

One of the simplest and most effective ways to resolve DNS issues is to restart your router. This can refresh your network connection and eliminate temporary glitches that might be affecting your DNS servers.

Ensuring that your DNS server settings are correctly configured is crucial. For Newshosting, set your preferred DNS server to 91.148.225.50 and the alternate DNS to 91.148.229.50. Incorrect settings can lead to an unstable Internet connection.

To identify whether the DNS issue is device-specific, try connecting another device (like a smartphone or tablet) to your current network. If the new device connects successfully and without DNS issues, the problem likely lies within the original device's settings or hardware.

DNS issues can occasionally arise from an outdated or corrupted DNS cache on your device. Flushing the DNS cache can help resolve these problems by prompting your device to retrieve the most current DNS information.

Windows 10 and 11
  • To flush the DNS cache, open your command prompt or terminal and enter the following command: An image of the Windows terminal with “ipconfig /flushdns” typed into it.
  • Check Connectivity
    • Ping the server to ensure it’s reachable:
    An image of the Windows terminal showing that the user has typed “ping news-us.newshosting.com” and gotten ping results.

MacOS/Linux An image of the macOS terminal showing the command “sudo killall -HUP mDNSResponder”
  • Check Connectivity
    • Ping the server to ensure it’s reachable:
    An image of the macOS terminal showing that the user has typed “ping news-us.newshosting.com” and gotten ping results.

Android
  • Restart Your Device: The most effective way to clear the DNS cache on an Android device is to restart your phone or tablet. This simple action typically clears the DNS cache and resets network settings.
  • Reset Network Settings: If a restart does not resolve the issue, you can reset the network settings to clear the DNS cache
  • Navigate to Settings > System > Reset Options. A closeup of the System submenu in the Android Settings
    • Select Reset Wi-Fi, mobile & Bluetooth.
    A closeup of the Reset Wi-Fi settings submenu in the Android Settings
    • Confirm by tapping Reset Settings
    A closeup of an Android warning box asking “Reset Wi-Fi settings?” It continues “Reset Wi-Fi, mobile & Bluetooth” then gives the option to press either Cancel or Reset.
  • Utilize a DNS Cache Flush App: There are various applications available on the Google Play Store that can assist in clearing the DNS cache. Look for options such as "DNS Changer" or "DNS Flusher," which explicitly state their capability to clear the DNS cache.

iOS
  • Toggle Airplane Mode: One of the simplest methods to clear the DNS cache on an iOS device is to toggle Airplane Mode on and off:
    • Open the Control Center by swiping down from the top-right corner (or up from the bottom on older devices).
    • Tap the Airplane Mode icon to enable it.
    • Wait a few seconds, then tap it again to disable it.
    A closeup of the iOS system menu
  • Restart Your Device: Restarting your iPhone or iPad can also effectively clear the DNS cache:
    • Press and hold the Side button along with either Volume button until the power-off slider appears.
    • Drag the slider to turn off your device.
    • Once the device is off, press and hold the Side button again until the Apple logo.appears
    Two images of an iPhone. The one on the left shows the side and volume down buttons highlighted with a red box and the one of the right shows a slider that reads “slide to power off” highlighted with a red box and a red arrow pointing to it.
  • Reset Network Settings: If toggling Airplane Mode and restarting do not yield results, consider resetting the network settings:
    • Go to Settings > General > Reset.
    An image of the iOS Settings menu.
    • Tap Reset Network Settings
    An image of the Transfer or Reset iPhone menu.
    • Enter your passcode and confirm the reset.

At times, third-party firewalls or antivirus software can interfere with DNS settings, leading to connection issues. Temporarily disable these programs to see if the problem persists. If disabling them resolves the issue, you may need to adjust your settings to prevent future conflicts.

If possible, connect your device to an entirely different Internet connection—such as a mobile hotspot, a friend's Wi-Fi, or a public network. This can help determine whether the DNS problem is tied to your home network or ISP. If your device works correctly on another connection, you might need to investigate further with your home network or contact your ISP for support.

If none of the above steps resolves the DNS problem, it's possible that the issue lies with your ISP’s DNS servers. Contact their support team to check for any outages or issues on their end and to get assistance with troubleshooting.

If the issue persists after following these steps, contact Newshosting support with detailed information about your setup and the steps you’ve taken.
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Why Newshosting’s Secure DNS is the Best Choice

Newshosting’s secure DNS servers not only fix DNS server issues but also provide enhanced online security. With our robust DNS servers, you can enjoy a seamless, fast, and secure browsing experience, protected from threats like phishing and malware.

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Need Help? Contact Newshosting Support

If you're still experiencing DNS issues or have any questions about setting up your secure DNS, don't hesitate to reach out to Newshosting's expert support team. We're here to help you resolve any problems and ensure your connection stays fast and secure. Contact us anytime for personalized assistance, and we'll get you back online in no time.

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